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Navigator Training

Preparing to Meet The Need

Our training equips learners to provide accurate application assistance, ensure effective follow-up, increase enrollments, and improve overall efficiency.

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Portico Training Institute

The Portico Healthnet Training Institute is the premier training program for enrollment assistance education. Portico’s comprehensive training program is designed from the Navigator perspective and is based on collective experience and knowledge collected in assisting thousands of clients in applying through MNsure.

Training Program

Our unique training program provides in-depth examples of the complex family, immigration, and income situations that assisters encounter on a daily basis and explains how the eligibility and application rules apply.

Training session topics include:

  • Application Assistance: Tips and Tricks for Resolving Application Issues
  • Determining Household Composition
  • Determining Household Income
  • Immigration Considerations

There are 20 community sites in the Twin Cities metro area where Portico-certified MNsure Navigators meet with clients.

Tailored Training

Our content experts tailor each training to meet the needs of the audience. Participants include MNsure Navigators, insurance brokers, social workers, Community Health Workers, financial assistance workers, and intake staff. Customized trainings have been provided to clinics, hospitals, schools, and social service organizations. Contact us at training@porticohealthnet.org to learn more about customized trainings.

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